From opening an account to payments, betting rules, and gaming issues — we've got you covered every step of the way. Choose a topic below or search directly.
Account Opening Guide
Deposit Guidelines
Withdrawal Process
How Betting Works
Offers & Promotions Guide
Account Security
It's natural to have questions when joining any new online platform — how to open an account, where to deposit, how betting works, how long withdrawals take, and so on. The 98bajee Help Center was built to answer all of these clearly and in one place.
This page covers everything you need to know about using 98bajee. If you still have questions, feel free to reach us via live chat or email — we're always here to help.
Please note: All 98bajee services are intended for users aged 18 and over. Please play responsibly.
Whether you're opening a new account or having trouble with an existing one, you'll find the answers here.
Go to the 98bajee registration page and enter your name, mobile number, and a strong password. Mix letters, numbers, and symbols in your password.
An OTP will be sent to the number you provided during registration. Enter it to verify your number.
Enter your full name and date of birth accurately. This information is verified at the time of payment, so any mismatch may cause issues.
Once registration is complete, go to the login page and sign in with your mobile number and password.
On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number — use it to set a new password. The whole process takes under two minutes.
Entering the wrong password several times in a row may temporarily lock your account. If this happens, wait 30 minutes or contact our support team — they'll get it sorted quickly.
Making a deposit at 98bajee is straightforward. All of the most popular payment methods in Bangladesh are supported.
| Payment Methods | Minimum | Processing Time | Status |
|---|---|---|---|
| Mobile Pay | ৳200 | Instant | Live |
| Nagad | ৳200 | Instant | Live |
| Rocket | ৳300 | 5–10 minutes | Active |
| Bank Transfer | ৳1,000 | 1–3 hours | Active |
| Crypto (USDT) | ৳500 | 10–30 Minutes | Active |
After logging in, click the "Deposit" button. Choose your preferred payment method, enter the amount, and follow the on-screen instructions to complete the payment. In most cases, funds are credited to your account instantly.
If you have trouble with a deposit, contact the support team with your transaction ID. Never send money to an unknown number or a third-party account.
Withdrawing your winnings from 98bajee is simple and fast. Funds are typically received within 15–30 minutes.
Withdrawals are usually processed quickly, but banking delays can occasionally push the wait time a little longer. If it's been more than 2 hours, contact support and have your withdrawal ID ready for a faster resolution.
Mobile Pay and Nagad offer the fastest transfers — funds typically arrive within 15 minutes.
Every withdrawal request is reviewed by our security team to ensure your funds are protected.
Find answers to common betting questions right here. For more in-depth guidance, visit our Betting Tips page.
A slow internet connection can sometimes delay bet confirmation. Refresh the page and check the "My Bets" section to see if your bet is listed. Avoid placing the same bet twice.
If a match is cancelled or abandoned, the stake for that bet is generally refunded. For accumulator bets, the cancelled event is settled at odds of 1.00 and the remaining selections continue as normal.
Odds shifting during live betting is completely normal. 98bajee has an "Odds Change Alert" setting — when enabled, you'll be notified of any odds change before your bet is confirmed.
To receive the welcome bonus on your first deposit, you need to register for the first time and deposit above the minimum required amount. Full bonus terms and conditions are available on the offer page.
Bonus funds cannot be withdrawn directly. You must meet the wagering requirement by placing a set number of bets first. For example, a ৳1,000 bonus with a 5x wagering requirement means you need to place a total of ৳5,000 in bets.
Enter the code in the "Promo Code" or "Bonus Code" box at the time of deposit. Once your deposit is processed, the code cannot be applied retroactively — so make sure you have it ready beforehand.
Creating multiple accounts — by the same person or household — to claim bonuses is not allowed. Doing so may result in account suspension.
The security of your account and funds at 98bajee is our top priority. A few simple habits are all it takes to keep your account safe at all times.
Use a mix of uppercase and lowercase letters, numbers, and special characters in your password. Avoid using your date of birth or name.
Enabling mobile OTP verification at login ensures no one else can access your account.
No 98bajee staff member will ever ask for your password. If anyone does, it's a scam.
Avoid logging in over public Wi-Fi at cafes or bus stations. Stick to your mobile data or a trusted network.
Answers to the Most Frequently Asked Questions by 98bajee Users
Reach the 98bajee support team through any of the channels below
The fastest way to get help. On average, an agent responds within 2 minutes.
Available 24/7For complex issues, send us a detailed email. You'll typically receive a response within 2–4 hours.
support@98bajee.appJoin our official Telegram channel for updates and support all in one place.
Quick Response